Privacy Policy

Ana & Son Custom Printing & Embroidery ("Ana & Son", "we", "us") respects your privacy. This policy explains what information we collect when you use our website or request a quote, how we use it, and the choices you have.

Information we collect

• Information you give us. When you submit a quote request, contact us, or message us on WhatsApp, we collect details such as your name, business name, phone number, email address, project details, quantities, sizes, deadlines, and any artwork or files you choose to share.
• Account information. If you create an account, we collect your name, email address, and phone number to manage your sign-in and order history.
• Information collected automatically. We use privacy-friendly, aggregate website analytics to understand general traffic and improve the site. Your shopping cart is stored locally in your own browser, not on our servers.

How we use your information

• Respond to your quote requests and prepare mockups, options, and pricing.
• Produce and fulfill orders, and arrange pickup or delivery.
• Manage your account and, where applicable, your order history.
• Communicate with you about your project and answer your questions.
• Operate, maintain, and improve our website.

How we share your information

We do not sell your personal information. We share it only with trusted service providers that help us run our business, and only as needed, including:

• Supabase — secure database and account storage for quote requests and accounts.
• Vercel — website hosting and aggregate analytics.
• WhatsApp / Meta — if you choose to contact us through WhatsApp.
• Payment processors — if and when online payments are enabled, payment details are handled directly by the processor; we do not store full card numbers.

We may also disclose information if required by law or to protect our rights and safety.

Data retention

We keep quote requests and account information for as long as needed to serve you and run our business, and we delete or anonymize it when it is no longer needed.

Your choices and rights

You can ask us to access, correct, or delete the personal information we hold about you. To make a request, contact us at . You can also clear your saved cart at any time by clearing your browser's local storage.

Cookies and analytics

Our site uses minimal, privacy-friendly analytics and your browser's local storage (for example, to remember your cart). We do not use third-party advertising trackers.

Children's privacy

Our website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the "Last updated" date above.

Contact us

Questions about this policy or your information? Reach us at or , or message us on WhatsApp.